FAQ - Frequently Asked Questions
Frequently Asked Questions
These information have been updated following the latest government announcements (27-06-2022). Depending on the evolution of the epidemic, these information are likely to be modified.
ANNOUNCEMENTS OF 14/03/22 - END OF THE VACCINATION PASS AND THE WEARING OF A MASK INSIDE
- Due to the improvement in the health situation, since March 14th, the application of the "vaccination pass" has been suspended in all places where it was required (leisure and cultural places, restaurants, fairs and trade shows, etc.).
- However, the “health pass” remains in place in health establishments, retirement homes, establishments welcoming people with disabilities.
- Wearing a mask is also no longer compulsory indoors except in public transport and health establishments.
ANNOUNCEMENTS OF 16/05/22 - END OF WEARING MASKS ON PUBLIC TRANSPORT
From 16th May 2022, it is no longer compulsory to wear a mask on public transport.
Do you need health or vaccination pass to use the ski lifts?
Vaccination and health passes are not compulsory in order to be able to access the ski lifts and restaurants on the 3 Vallées ski area.
Vaccination and health passes are not compulsory to access restaurants, bars and activities of the resort.
Do face masks need to be worn in the ski lifts?
It is not compulsory to wear a mask in the ski lifts.
Wearing a mask is no longer compulsory anywhere in the resort with the exception of all health establishments.
Vet your certified premium mask and snood: the 2in1mask by Les 3 Vallées®, a unique certified premium mask with filtration greater than 90%.
Can I be tested and vaccinated in the resort?
Yes. Spaces dedicated to PCR and antigen tests and vaccination will be set up in each resort of Les 3 Vallées.
What hygiene measures are being carried out in the ski lifts and in public places (toilets…)?
You can wash your hands with soap and water in the public toilets and with the hand sanitiser available in all public places. Surfaces and objects used by many different people, such as credit card machines, bank note and card readers, door handles, railings, surfaces and payment counters will be regularly cleaned, as will all premises open to the public.
How are you limiting unnecessary contact?
As well as being available to purchase in sales outlets, you can also buy or recharge your pass online, meaning you won’t have to wait in a queue, therefore keeping contact to a strict minimum.
If you don’t have a rechargeable card, you can get one from the sales outlets.
Those who prefer to pay and collect their ski lift pass from the sales outlet will be asked to pay by credit or debit card wherever possible.
How is your ski lift personnel protected?
Just as we want to keep our visitors safe, it goes without saying that the same applies to our personnel. General measures such as hand hygiene, regular cleaning of shared surfaces, equipment and premises have been implemented.